⚠Legal Review Note: This document is an editorial draft, not formal legal advice. It should be reviewed against Zen Xea's actual operational structure, data pipelines, service providers, retention periods, and applicable Indian data-protection requirements (including the Digital Personal Data Protection Act). Replace all placeholders before live deployment.
SECTION 01 // OVERVIEW
1. Introduction
Zen Xea Technologies and Business Solutions (“Zen Xea,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website (https://zenxea.com), contact us, submit a business enquiry, apply for a job, or otherwise interact with us online.
Where consent is required under applicable law, we will request it separately in an appropriate, explicit manner.
SECTION 02 // DATA SCOPE
2. Information We May Collect
Depending on how you interact with us across our website and business channels, we may collect the following categories of information:
Information You Provide Directly
- Name and business contact details, such as professional email address and phone number.
- Company or organisation name, professional role, and business requirements.
- Information submitted in contact forms, consultation requests, and exploratory messages.
- Job application details you choose to share (CV, employment background, qualifications, portfolio links, availability, and cover note).
- Direct communications and correspondence with our team.
Technical and Usage Information
Our website, hosting infrastructure, and security platforms may log technical details such as IP address, browser type and version, device metadata, pages visited, timestamps, referral URLs, and security event logs. If analytics cookies are enabled, usage metrics are gathered in aggregate.
Service Providers & Third-Party Processing
Where we use verified third-party tools (such as hosting providers, secure form processors, email delivery services, or CRM platforms), relevant information may be processed strictly on our behalf under defined contractual terms.
SECURITY NOTICE:Please do not submit passwords, payment card numbers, Aadhaar, PAN, bank account details, or other sensitive personal documentation through general public website forms.
SECTION 03 // PURPOSES OF PROCESSING
3. How We Use Information
We use personal information only where lawful, proportionate, and operationally necessary, specifically to:
- Respond promptly to business enquiries, consultation requests, and service questions.
- Discuss commercial proposals, quotations, scopes of work, and project requirements.
- Manage recruitment pipelines, evaluate candidate submissions, and coordinate interviews.
- Deliver contracted digital marketing, strategy, technology, training, or HR services.
- Maintain, secure, optimize, and troubleshoot website performance and infrastructure.
- Maintain required business, administrative, accounting, and compliance audit trails.
- Comply with applicable legal, regulatory, and corporate obligations in India.
- Send relevant service updates or permitted marketing communications (with an easy option to opt out at any time).
SECTION 04 // LAWFUL GROUNDS
4. Legal Basis and Consent
We process information only where an applicable legal basis exists under relevant Indian legislation and international best practices. Depending on context, processing is based upon:
- Consent: When you provide clear consent by submitting forms or opting in.
- Pre-Contractual Steps & Contract Performance: To prepare quotations, execute contracts, or deliver requested services.
- Legal Obligations: To satisfy corporate, tax, regulatory, or law-enforcement mandates.
- Legitimate Business Interests: Operating a secure digital presence and preventing fraudulent activities.
Where processing is based on consent, you may withdraw it at any time by contacting us at business@zenxea.com. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
SECTION 05 // COOKIES & TRACKING
5. Cookies and Similar Technologies
Our website utilizes essential technical mechanisms required for secure page routing, navigation stability, and asset caching.
If analytics, tag management, or advertising technologies are enabled in the live environment, visitors are informed through appropriate consent mechanisms. You can control or block cookies through your browser settings, though disabling essential mechanisms may impact website functionality.
SECTION 06 // THIRD-PARTY DISCLOSURE
6. When We Share Information
We do not sell personal information. We may share relevant data only with trusted entities under strict confidentiality:
- Infrastructure Vendors: Hosting, email infrastructure, CRM, and cloud storage providers supporting Zen Xea operations.
- Professional Advisers: Legal counsel, accountants, and auditors bound by legal professional confidentiality obligations.
- Regulatory & Legal Authorities: Government or judicial bodies where disclosure is formally required by Indian law.
- Business Restructuring: A successor entity in the event of a merger, acquisition, or corporate restructuring.
SECTION 07 // CROSS-BORDER DATA FLOWS
7. International Processing
Certain cloud infrastructure, email delivery, and software tools may maintain server locations outside your state or India. Where cross-border data transfer occurs, Zen Xea implements commercially reasonable safeguards and verifies that service providers maintain recognized security certifications.
SECTION 08 // RETENTION TIMELINES
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was gathered:
BUSINESS ENQUIRIES
Up to 24 months from last communication for client relationship follow-up.
RECRUITMENT APPS
Up to 12 months for prospective vacancy matching, unless deletion is requested earlier.
CLIENT TRANSACTIONS
Retained for periods required under Indian statutory, corporate, and tax legislation.
SECURITY & LOGS
Typically 90 to 180 days for operational troubleshooting and threat mitigation.
SECTION 09 // INFORMATION SECURITY
9. Security Measures
We employ reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, accidental loss, alteration, or disclosure. These include SSL/TLS encryption for website transmission, restricted role-based internal access, and secure hosting environments.
Candidate CVs and business enquiry records are handled in access-controlled environments and are never published through open, indexable directories.
SECTION 10 // CANDIDATE & USER RIGHTS
10. Your Choices and Rights
Depending on applicable law, you may be entitled to:
- Request access to the personal data we hold about you.
- Request correction or rectification of incomplete or inaccurate data.
- Request erasure or deletion of your information, subject to statutory retention mandates.
- Withdraw consent previously provided for communication or recruitment.
- Opt out of marketing communications via the unsubscribe mechanism or direct request.
HOW TO EXERCISE YOUR RIGHTS:Email your request to business@zenxea.com with the subject line “Privacy Request”. We will verify your identity and respond within the statutory timeframe.
SECTION 11 // MINORS
11. Children's Privacy
Our corporate website is designed for business professionals and adult job seekers. We do not knowingly collect personal data from minors under 18 years of age. If you believe a minor has submitted information, please notify us at business@zenxea.com so we can promptly investigate and delete the record.
SECTION 12 // EXTERNAL LINKS
12. Third-Party Websites
Our site may contain links to third-party platforms (e.g., LinkedIn, portfolio hosts, external resources). We do not control and are not responsible for the privacy practices of external websites. We encourage you to review their policies prior to providing personal data.
SECTION 13 // POLICY UPDATES
13. Changes to This Policy
We may periodically update this Privacy Policy to reflect modifications in our services, technology, or legal requirements. Updated versions will be published on this page with a revised “Last Updated” date. Continued interaction with our website constitutes acknowledgement of the updated terms.
SECTION 14 // DATA CONTROLLER CONTACT
14. Contact Us
For questions regarding this policy, data protection requests, or candidate records handling:
Zen Xea Technologies and Business Solutions
Operating Location: Coimbatore, Tamil Nadu, India
[ PRE-PUBLICATION GOVERNANCE CHECKLIST ]
Compliance & Operational Checklist
- ✓ Confirm legal entity name and registered office address to display.
- ✓ Formally specify live effective date and last-updated timestamp.
- ✓ Confirm live production domain (https://zenxea.com) and contact mailboxes.
- ✓ Complete inventory of active third-party forms, CRM, analytics, and file storage tools.
- ✓ Define operational retention intervals for business leads and recruitment files.
- ✓ Ensure candidate CVs and submissions are protected behind authenticated access controls.
- ✓ Verify alignment with applicable Indian Data Protection requirements (DPDP Act).
- ✓ Conduct qualified legal review prior to production publication.